本課程著重於現在餐飲從業人員應知之接待用語,包括：餐廳訂位，餐廳帶位，點餐服務，處理客訴，以及餐間服務，餐後結帳，餐桌擺設，飲料服務，宴席服務，餐廳職員，求職面試。藉由專業訓練教材中之狀況演練及角色扮演，訓練餐飲從業人員於面臨各種不同狀況時，如何以英語與客人達成良好之互動與溝通。除了藉此瞭解餐飲實務英語用法外，並藉由系列課程提供學生旅館相關等工作技能。
This course focuses on the reception terminology Food and Beverage practitioners should know, including: Restaurant Reservations, Welcoming and Seating, Taking Orders, Handling Complaints, Service During the Meal, Paying the Bill, Table Setting, Beverage Service, Banquet Services, Restaurant Staff, Job Interview. By position drills and role play in the professional training materials, training Food and Beverage employees when faced with a variety of different situations, and how to reach a good interaction and communication English with guests. To understand Apart Food and Beverage practical English usage, student hostels and other job skills, and by a series of courses.
This course focuses on the reception terminology Food and Beverage practitioners should know, including: Restaurant Reservations, Welcoming and Seating, Taking Orders, Handling Complaints, Service During the Meal, Paying the Bill, Table Setting, Beverage Service, Banquet Services, Restaurant Staff, Job Interview. By position drills and role play in the professional training materials, training Food and Beverage employees when faced with a variety of different situations, and how to reach a good interaction and communication English with guests. To understand Apart Food and Beverage practical English usage, student hostels and other job skills, and by a series of courses.
- 教師: 林 依佳