強化服務業客戶服務教學,以服務業主幹之財金領域為學習主軸
The customer service department is the face of a company, and the employees that are handling the customers' concerns are representing the company with every task they complete. You want to satisfy your customers so that they continue to do business with you and refer your company to their friends. Because customer opinion is so important, and the goal of this course is learning how to improve customer service and set customer service goals is crucial. Finance is the backbone of any service industry. Finance will require the development and use of critical thinking, as well as problem solving skills. I will focus on the Finance and supply sufficient knowledge and skills in the course.
The customer service department is the face of a company, and the employees that are handling the customers' concerns are representing the company with every task they complete. You want to satisfy your customers so that they continue to do business with you and refer your company to their friends. Because customer opinion is so important, and the goal of this course is learning how to improve customer service and set customer service goals is crucial. Finance is the backbone of any service industry. Finance will require the development and use of critical thinking, as well as problem solving skills. I will focus on the Finance and supply sufficient knowledge and skills in the course.
- 教師: 王 美慧