學習餐旅管理論與相關知識,並搭配旅館、餐廳經營影音資料進行授課。主題包括:旅館的定義與特性、旅館的起源與功能、旅館的組統與分類、客房部組織與職責、櫃檯實務、訂房作業、房務部組織與職責、房務作業、餐飲服務、行銷作業與人事管理等介紹,經由研討互動、專家演講等,引發更多學生興趣與學習動機。
The goal is to learn the theory of hospitality management, and the forming and features of related knowledge in the whole world. The lessons provide the lectures with the video information of various local customs and practices. The topics include the definition, origin and characteristics of hotel, the organization and classification, housekeeping, and counter practice, etc. Through the interactive discussion and the expert lectures, it can promote the students’ interest and motivation.