觀光從業人員是帶動觀光活動成敗最關鍵因素之一，領隊實務工作，在於令消費者出境旅遊過程順暢，行程之中吃得開心、玩得盡興、買得過癮、睡得安穩，可讓遊客全然放鬆享受觀光的樂趣；領隊一向是扮演潤滑作用，領隊是一份24小時的工作，在光鮮亮麗的背後潛藏著許多不為人知的辛勞；風險預防與管理、遊客安全與緊急狀況處理方法與程序，均為領隊從業人員必須熟知的專業知識與專業服務。領隊工作的特性，專業素養與職業倫理，除了觀光規範與領隊條件外個人風格的呈現也是形塑的特點，未來的生涯規劃更是從事領隊重要考量的要素。
Sightseeing practitioners are one of the most critical factors that drive the success or failure of sightseeing activities. The team leader ’s practical work is to make the consumer ’s outbound travel process smooth, to have fun, have fun, buy well, sleep peacefully during the itinerary, allowing tourists to relax and enjoy The pleasure of sightseeing; the leader has always played a lubricating role, the leader is a 24-hour job, hidden behind the bright and beautiful many unknown hard work; risk prevention and management, tourist safety and emergency handling methods and procedures are all The professional knowledge and professional services that must be familiar to the team leaders. The characteristics of team leader work, professional qualities and professional ethics, in addition to the tourism norms and team leader conditions, the presentation of personal style is also a shaping feature, and future career planning is an important consideration for team leaders.